Senior Data & Insights Analyst – Data Operations

Job Description:

  • Drive rapid, data-driven insights to inform product decisions around experiments, features, and product direction for MoneyGram's core money transfer digital product
  • Craft and evolve the view of customer experience through analytics and product metrics
  • Support and guide experimental frameworks including A/B tests, holdouts, and geo testing
  • Measure the incremental impact of product presentation and feature releases
  • Partner with Product and Engineering to design data-driven insights that accelerate performance and growth
  • Pull and organize data into cohorts and measure metrics based on cohort performance
  • Analyze partner and customer behaviors and pain points to uncover opportunities for improved experiences
  • Collaborate with Product, Sales, Marketing, Finance, and Regional/International teams
  • Advise on go-to-market strategies for new product launches and identify growth opportunities and solutions to business challenges
  • Champion analytics tools and processes
  • Work with Product, Engineering, and Data Engineering to implement and leverage BI tools, tag management, and API automation
  • Monitor industry trends and emerging technologies in product analytics and improve capabilities and methodologies

Requirements:

  • 3–5+ years of experience in analytics or a related quantitative field, with meaningful focus on product analytics in a B2C or technology-driven company
  • Demonstrated ability to drive insights that inform product strategy and user experience
  • Strong hands-on data analysis skills
  • Proficiency in SQL for querying and manipulating large datasets
  • Familiarity with analytics programming is a plus
  • Strong experience with business intelligence and data visualization tools; Looker preferred or similar BI platforms
  • Understanding of experiment design
  • Ability to uncover insights from data and translate them into actionable recommendations and measurable results
  • Excellent communication and interpersonal skills
  • Ability to explain technically complex data findings to technical and non-technical audiences
  • Skill in visual representation of insights, documentation, and presenting findings to stakeholders
  • Comfortable working cross-functionally and building relationships with technical partners
  • Ability to thrive in a fast-paced, high-growth, and ambiguous environment
  • Global experience is highly valued
  • Experience in direct-to-consumer online businesses is preferred
  • Fintech or financial services experience is strongly valued
  • Bachelor's degree or equivalent practical experience in analytics
  • Advanced degree or relevant industry certifications are a bonus

Benefits:

  • Full-time remote position
  • Opportunity to work globally
  • Opportunity to influence product strategy across multiple areas of MoneyGram's product and technology offerings
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