Functional Application Architect – Salesforce, Order Fulfillment, Integrations

Job Description:

  • Design end-to-end order fulfillment processes across Salesforce Order Management and related platforms
  • Define data mappings and interface contracts between Salesforce and downstream fulfillment systems
  • Convert business requirements and epics into detailed user stories with clear acceptance criteria
  • Govern cross-system data flows and integration patterns for robust, fault-tolerant, consistent order orchestration
  • Lead design discussions across global time zones
  • Resolve dependencies between sales, logistics, and support teams
  • Optimize system performance and support physical and digital goods fulfillment

Requirements:

  • 6+ years of experience within the Salesforce ecosystem, focusing heavily on Salesforce Order Management and CRM platforms
  • Proven track record collaborating with downstream fulfillment systems such as ERP, WMS, or service provisioning platforms
  • Ability to translate complex business needs into scalable functional designs and interface specifications
  • Understanding of integration patterns including REST APIs, event-driven, or batch processing
  • Hands-on experience working within agile frameworks using tools such as Jira and Confluence
  • Experience with high-volume, enterprise-scale order processing and logistics environments
  • Familiarity with partial shipments, backorders, or digital provisioning
  • Proficiency using Postman for API validation

Benefits:

  • Bonus eligible
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability benefits
  • Time off plans
  • Retirement plans
  • Tax savings plans for health, dependent care, and commuter expenses
  • Paid parental leave
  • Employee Stock Purchase Plan
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