Capital One Shopping is an industry-leading consumer technology business that is changing the way people buy and save online. The team operates with extreme focus to accelerate growth of the Shopping business, find best-in-market savings for shoppers, and create unique value for our merchant partners. 

Technology and a rapid test-and-learn methodology are applied to nearly all of our business challenges. The team has a flat organizational structure that emphasizes clear ownership, small teams, and leverage through technology.

We are looking for a Business Director to join our team to improve and integrate new product and revenue opportunities with our merchant partners, and drive cross-functional execution within Shopping.This Business Director will have a demonstrated interest and aptitude for AI. While formal on-the-job experience with AI is a plus, we highly value candidates who have proactively incorporated AI into their personal projects, explored AI-driven development environments (e.g., Cursor, GitHub Copilot), or built automations using AI agents. Show us how youve used AI to learn, build, and solve problems beyond basic text generation.

Summary:

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. 

General Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands 
• Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One 
• Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics 
• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies 
• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis 
• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently 
• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability  
• Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management 
• Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business 
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results 
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills 
• Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus 

Basic Qualifications:

• Bachelor’s Degree
• At least 4 years of experience performing quantitative analysis
• At least 4 years of experience performing qualitative analysis
• At least 2 years of experience performing people management
• At least 2 years of experience performing project management

Preferred Qualifications:

• Master’s Degree 
• 2+ years of experience in financial services 
• 1+ year of experience in consulting 

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York, NY: $251,400 - $286,900 for Business Director

Remote (Regardless of Location): $209,500 - $239,100 for Business Director

McLean, VA: $230,400 - $263,000 for Business Director

Skills:
Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Business Development, Business Strategy, Coaching, Communication Skills, Consulting, Consumer Loans, Consumer Marketing, Consumer Regulations, Credit Risk, Cross-Functional, Customer Experience, Data Analysis, Data Modeling, Delivery Management, Employee Retention, Entrepreneurship, Finance, Financial Services, GitHub, Interpersonal Skills, Leadership, Loans, Market Entry Strategy, Market Trend Analysis, Marketing, Mentoring, Multitasking, Negotiation Skills, People Management, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Marketing, Product Pricing, Product Strategy, Profit & Loss, Project Tracking, Project/Program Management, Qualitative Analysis, Quality Management, Quantitative Analysis, Retail Channel, Revenue Growth, Risk Management, Risk Modeling, Sales Operations, Strategic Analysis, Strategic Planning, Talent Management, Team Player, Test Strategy, Writing Skills

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