Store Associate

Job Summary The UPS Store is looking for a friendly, dependable, and customer-focused Store Associate to join our team. In this role, you'll assist customers with shipping, printing, mailbox services, packaging, and other business services while delivering exceptional customer service. This is a fast-paced position that requires strong communication skills, attention to detail, and the ability to multitask.

Responsibilities

  • Greet customers and provide outstanding customer service.

  • Assist customers with domestic and international shipping using UPS and other carriers.

  • Professionally package items to ensure safe delivery.

  • Process shipping transactions accurately using the point-of-sale system.

  • Operate copiers, printers, laminators, and other business equipment.

  • Assist customers with printing, scanning, faxing, and document services.

  • Promote store products and services to meet customer needs.

  • Maintain a clean, organized, and professional retail environment.

  • Receive, organize, and distribute mailbox packages.

  • Handle cash, credit card transactions, and balancing of the cash drawer.

  • Follow company policies and procedures to ensure accuracy and security.

Qualifications

  • High school diploma or equivalent preferred.

  • Previous retail, shipping, printing, or customer service experience is a plus but not required.

  • Excellent communication and interpersonal skills.

  • Strong attention to detail and organizational skills.

  • Comfortable using computers and learning new software.

  • Ability to lift up to 50 pounds.

  • Ability to stand for extended periods and work in a fast-paced environment.

  • Flexible availability, including weekends, is preferred.

Pay: $17.00 - $21.00 per hour

Work Location: In person

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