Note: The job is a remote job and is open to candidates in USA. Optum Insight improves the flow of health data and information to create a more connected healthcare system. The Diagnosis-Related Group (DRG) Coding Analyst provides oversight of Optum360 coding services, leads quality and workflow improvement initiatives, monitors coding operations and audits, and supports client-facing performance excellence across remote U.S. facilities.

Responsibilities

• Maintains and demonstrates expert knowledge of coding, coding operations, coding review of all coding staff (domestic and global) and best demonstrated coding practices; drives the integration of Optum360 Coding related business objectives within the client environment
• Identifies & builds consensus for facilitation of system and process standardization, utilization of best practices, work integration, change management, issue resolution, metric development and measurement, and communication related to the key components of coding operations:
• Executes the integration of the Optum360 Coding functions and processes in the facilities they serve
• Leverages standard processes, systems, or other vehicles to reduce waste and cost at the facility while improving SLAs, KPIs (Key Performance Indicators), metrics and the overall client and/or patient experience
• Works collaboratively with HIM, CDI, Client, and Coding Operations to monitor day to day coding operations, complete prebill coding reviews, and prebill quality reviews
• Assists Coding Leadership with oversight of processes and initiatives designed to continuously improve coding quality and/or efficiency
• Maintains expert knowledge of coding to ensure high level of accuracy and proficiency standards of performance are achieved to meet or exceed targets
• Effectively leads and participates in coding quality assurance/compliance activities that include action plans relevant to audit results including remediation, education, and when appropriate assisting to create and monitor corrective action plans
• Serves as the liaison between the coding operations collaboratively bring each unit together including establishing, building, and maintaining cohesive relationships with the client
• Effectively utilizes tools and data provided to capture and continually improve union, client, and employee engagement. Leads initiatives towards meeting and exceeding employee satisfaction
• Leads by example; promotes teamwork by fostering a positive, transparent, and focused working environment which achieves maximum results
• Participates actively in leadership forums at the system level and leads such forums and other informational/educational offerings for assigned HIM/Coding/CDI Managers
• Provides team leadership and promotes a successful business operation by:
• Fosters teamwork atmosphere between business and clinical stakeholders
• Provides staff training and mentoring
• Provides development of employees through consistent and constructive feedback geared towards accuracy
• Rewards and recognizes performance and provides leadership direction during the common review process
• Seeks to innovate and foster innovative ideas toward the development of staff to ensure increased employee engagement and employee satisfaction
• Other duties as needed and assigned by Optum360 leadership, including but not limited to leading and conducting special projects. Develops project work plans, facilitates resource allocation, executes project tasks and obtains assistance from other intra and inter-departmental resources, as required
• Subject Matter Expert of applicable Federal, State, and local laws and regulations, Optum360's organizational integrity program, standards of conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Promotes a service-oriented culture within the organization and assures satisfaction with the quality and amount of support provided for departmental functions, initiatives, and projects

Skills

• ICD-10-CM and ICD-10-PCS coding experience and/or certification
• 4+ years of experience as a subject matter expert in a corporate coding leadership role supporting large multi-site healthcare organizations with at least 35 coding staff members, including remote, domestic, global, internal, and contracted resources
• 4+ years of recent DRG or inpatient coding experience
• 4+ years of experience partnering with CDI and Quality leadership to improve reimbursement and coding accuracy
• 4+ years of experience with computer-assisted coding technologies and EMR coding workflows
• Proficiency with Microsoft Excel, Word, PowerPoint, and SharePoint
• AAPC or AHIMA coding credential (CCS, CPC, RHIT, or RHIA)
• Proven operational knowledge of healthcare-related federal and state regulations, as well as standards from regulatory agencies and accrediting organizations (e.g., CMS, TJC)
• Ability to influence change and serve as a change agent
• Ability to work in a matrixed environment with clients

Benefits

• Flexibility to work remotely from anywhere within the U.S.
• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)
• Development for other roles you may be interested in

Company Overview

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