Online Administrative Assistant

<p>Job Title: Online Administrative Assistant</p><p><br></p><p>Monthly Pay: $4,800 - $5,400 USD per month</p><p><br></p><p>Summary:</p><p><br></p><p>Handle an agency request to update a policyholder’s contact record from intake through confirmation and documentation. This full-time, fully remote role supports policy-service workflows across Georgia, keeping requests, correspondence, and digital records orderly and current.</p><p><br></p><p>Job Responsibilities:</p><p><br></p><p>• Receive agent and policyholder requests, confirm needed details, and route items to the appropriate team.</p><p>• Update contact information, notes, and request status in internal policy and customer record systems.</p><p>• Prepare clear email acknowledgments, follow-ups, and completion confirmations.</p><p>• Organize digital correspondence and supporting documents using established naming conventions.</p><p>• Track open requests and flag incomplete information or approaching service deadlines.</p><p><br></p><p>Qualifications:</p><p><br></p><p>• Comfortable learning policy terminology, endorsements, renewals, and service-request workflows.</p><p>• Experience using email, shared calendars, word-processing tools, and online document folders.</p><p>• Able to write accurate, professional messages for agents, policyholders, and internal partners.</p><p>• Careful with confidential customer information and record updates.</p><p>• Reliable internet access and a focused home workspace for remote work.</p><p><br></p><p>Perks & Benefits:</p><p><br></p><p>• Fully remote work arrangement.</p><p>• Structured onboarding and role-specific training.</p><p>• Predictable workflows with collaborative team support.</p>

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