The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate.

We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost- effective property services such as asset management, lifecycle replacement and workplace services.

Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together:

• Striving for excellence - We always aim to deliver great results
• Empowering through respect - We insist on fair treatment for all, always
• Acting with integrity - We consistently do the right thing
• Succeeding together - We rely on each other to achieve success

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do.

To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth.

We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The Workplace Experience Team is a high-performing, motivated and collaborative team responsible for delivering a portfolio of customer-focused work that includes Future Ways of Working, the Customer Experience function and Customer Insight.

The Future Ways of Working team is responsible for embedding and evolving modern working practices across the civil service. Following the successful delivery of the smarter working programme the Future Ways of Working team are responsible for sustaining a network of smarter working practitioners to help inform and influence future ways of working which continues to build on the principles of flexibility and choice.

Aligning with the wider GPA interoperability programme the Future ways of working lead will be responsible for establishing the next iteration of ways of working that will continue to support Government Hubs operating effectively but also develop a new set of principles that will be key enabler to delivering greater sharing of Government workspaces.

The Workplace Experience Team is a small team who support a broad base across GPA and so there may be times when the successful candidate may need to support other areas across the team.

Key Responsibilities

As the Future Ways of Working Lead, your specific responsibilities will include:

• Lead on the strategic development of ‘Ways of Working’ and deliver a discovery phase of data gathering to inform an approach to ways of working the civil service.
• Line manage, lead, develop and support the Future Ways of Working team
• Providing support to workplace experiences team to realise the benefits of smarter working within Government Hubs and the wider GPA estate, ensuring that where available, customer insight and data is used to influence the business change
• Leading the cross-government, and wider public sector, Smarter Working Community of Practice (up to SCS1) including hosting events, providing advice and guidance, developing and delivering tools and products which demonstrate and share GPA’s expertise in workplace experience
• Providing direct support and advice to the Head of Customer Insights & Future Ways of Working(G6), the Deputy Director of Workplace Experience (SCS1) and Workplace Services Director (SCS2)
• Seek out and participate in topic-suitable networks and events, including public speaking at industry conferences and other workplace experience related events
• Identify and review relevant research materials, studies and articles, creating products and advice from intelligence gathered so that the GPA maintains its position as smarter working thought leaders across government