Associate Director, Digital Product Management
Job Description:
- Embed with complex, high-priority products and product teams to improve product management practices and accelerate DPOM adoption
- Serve as a senior hands-on player-coach to Digital Product Managers and cross-functional team members
- Coach DPMs on complex problem framing, discovery, product strategy, outcome-based roadmaps, OKRs, KPIs, trade-offs, stakeholder alignment, and value measurement
- Temporarily perform product management responsibilities when no DPM is assigned, including shaping product direction, aligning stakeholders, defining outcomes, and supporting roadmap, capacity, and prioritization decisions
- Help teams use user insights, product data, business context, and experimentation for evidence-based decisions
- Enable cross-functional teams to apply the Digital Product Operating Model
- Partner with business, technology, design, data, compliance, quality, and adjacent product teams
- Connect enterprise and business strategy to product strategy, outcomes, and investment decisions
- Support product vision, strategy, roadmaps, OKRs, KPIs, investment recommendations, and value realization plans
- Resolve cross-product dependencies, sequencing challenges, and prioritization conflicts
- Influence senior stakeholders without formal authority and communicate product direction, risks, trade-offs, and decisions
- Execute Catalyst engagements, including assessment, planning, coaching, adoption measurement, transition planning, and learning capture
- Define and track engagement success measures
- Surface insights, risks, and recommendations to the Director, Product Management Catalysts and Product Management Hub leadership
- Translate embedded-work lessons into reusable practices, templates, and playbook improvements
Requirements:
- Doctorate degree and 3 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience OR Master’s degree and 5 years of relevant experience OR Bachelor’s degree and 7 years of relevant experience OR Associate’s degree and 12 years of relevant experience OR High school diploma/GED and 14 years of relevant experience
- 7+ years of progressive experience in digital product management preferred
- Experience owning or leading complex, interdependent, high-priority products or product initiatives
- Ability to coach, mentor, or upskill product managers, product owners, business partners, and cross-functional team members
- Strong product management craft, including problem definition, product discovery, roadmap development, OKRs, KPIs, prioritization, stakeholder alignment, investment trade-off recommendations, and value realization
- Experience influencing senior business, technology, product, engineering, data, compliance, and adjacent product stakeholders without formal authority
- Ability to operate as a senior hands-on player-coach
- Ability to shift teams from output-oriented delivery to outcome-oriented product management
- Strong judgment in ambiguous environments, including framing complex problems, resolving dependencies, making trade-off recommendations, and creating practical paths forward
- Experience contributing to product operating models, playbooks, standards, templates, training, or adoption approaches preferred
- Experience in healthcare, biotechnology, or other regulated industries preferred; high-tech, digital, consulting, or product-led organization experience also encouraged
- Familiarity with AI-native product development, generative AI workflows, responsible AI principles, and AI’s role in product management preferred
- Sponsorship for this role is not guaranteed
Benefits:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible
- Career development opportunities
- Work/life balance
- Reasonable accommodation for individuals with disabilities