Associate Director, Digital Product Management

Job Description:

  • Embed with complex, high-priority products and product teams to improve product management practices and accelerate DPOM adoption
  • Serve as a senior hands-on player-coach to Digital Product Managers and cross-functional team members
  • Coach DPMs on complex problem framing, discovery, product strategy, outcome-based roadmaps, OKRs, KPIs, trade-offs, stakeholder alignment, and value measurement
  • Temporarily perform product management responsibilities when no DPM is assigned, including shaping product direction, aligning stakeholders, defining outcomes, and supporting roadmap, capacity, and prioritization decisions
  • Help teams use user insights, product data, business context, and experimentation for evidence-based decisions
  • Enable cross-functional teams to apply the Digital Product Operating Model
  • Partner with business, technology, design, data, compliance, quality, and adjacent product teams
  • Connect enterprise and business strategy to product strategy, outcomes, and investment decisions
  • Support product vision, strategy, roadmaps, OKRs, KPIs, investment recommendations, and value realization plans
  • Resolve cross-product dependencies, sequencing challenges, and prioritization conflicts
  • Influence senior stakeholders without formal authority and communicate product direction, risks, trade-offs, and decisions
  • Execute Catalyst engagements, including assessment, planning, coaching, adoption measurement, transition planning, and learning capture
  • Define and track engagement success measures
  • Surface insights, risks, and recommendations to the Director, Product Management Catalysts and Product Management Hub leadership
  • Translate embedded-work lessons into reusable practices, templates, and playbook improvements

Requirements:

  • Doctorate degree and 3 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience OR Master’s degree and 5 years of relevant experience OR Bachelor’s degree and 7 years of relevant experience OR Associate’s degree and 12 years of relevant experience OR High school diploma/GED and 14 years of relevant experience
  • 7+ years of progressive experience in digital product management preferred
  • Experience owning or leading complex, interdependent, high-priority products or product initiatives
  • Ability to coach, mentor, or upskill product managers, product owners, business partners, and cross-functional team members
  • Strong product management craft, including problem definition, product discovery, roadmap development, OKRs, KPIs, prioritization, stakeholder alignment, investment trade-off recommendations, and value realization
  • Experience influencing senior business, technology, product, engineering, data, compliance, and adjacent product stakeholders without formal authority
  • Ability to operate as a senior hands-on player-coach
  • Ability to shift teams from output-oriented delivery to outcome-oriented product management
  • Strong judgment in ambiguous environments, including framing complex problems, resolving dependencies, making trade-off recommendations, and creating practical paths forward
  • Experience contributing to product operating models, playbooks, standards, templates, training, or adoption approaches preferred
  • Experience in healthcare, biotechnology, or other regulated industries preferred; high-tech, digital, consulting, or product-led organization experience also encouraged
  • Familiarity with AI-native product development, generative AI workflows, responsible AI principles, and AI’s role in product management preferred
  • Sponsorship for this role is not guaranteed

Benefits:

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible
  • Career development opportunities
  • Work/life balance
  • Reasonable accommodation for individuals with disabilities
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